1000 Piece Puzzle of Scotland

Shipping Information

Free Postage: When you spend $200 or more.

Regular Post: $10 Flat Rate.

Express Post: $15 Flat Rate.

We use the Australia Post network - Express Postage is guaranteed two day delivery to Metro areas only. Please order by 12pm and we will ship your parcel the same day (Monday - Friday).

Shipping To New Zealand

We offer $35 & $75 DHL Express Postage for our New Zealand clients which will be calculated during checkout based on your address.

Shipping To The Rest Of The World

DHL Express: $50. Please note, if you’re based outside of Australia, taxes and duties may be applicable.

We are here to help...
concierge@calexico.com.au

RETURNS AND REFUNDS

ITEMS NOT ELIGIBLE FOR RETURNS

Due to hygiene reasons perfumes, earrings, hair pieces, hats, lingerie, bodysuits and swimwear are not eligible for return or exchange unless faulty. Items on Final Sale are not eligible for return or refund.

Need assistance?
For enquiries, please email us at concierge@calexico.com.au, call (07) 3252 8216 or (+61) 428 039 663 or visit our boutique.

RETURNS & EXCHANGES: Free
We are happy to exchange or refund your order if you meet the following requirements:

For change of mind returns, please notify us within 14 days of receiving your item/s by email to concierge@calexico.com.au.

Once approved via return email, please post the item/s back in the post within 5 days, otherwise your return will not be accepted.

Please send through your tracking information to concierge@calexico.com.au.

For exchanges of size or colour, please notify us by email to concierge@calexico.com.au within 14 days of receiving your item/s.

RETURN ADDRESS

Calexico Returns Shop 7 / 46 James Street Fortitude Valley 4006 QLD Australia

INTERNATIONAL RETURNS

Please contact our concierge team by emailing concierge@calexico.com.au within 14 days of receiving your order with your order number and the description of the items you would like to return. International returns are at the customer's expense.

FINAL SALE & OUTLET: Sale & sample items purchased from our store and website are not eligible for returns or exchanges. All sales of this nature are final. Any return of a FINAL SALE item will not be issued any form of refund, store credit or exchange. In the event you return a FINAL SALE item, you will be contacted to coordinate a return shipment back to you. You will also be responsible for the return shipment cost as you did not adhere to our FINAL SALE Terms & Conditions. 

QUESTIONS?
concierge@calexico.com.au