See it in person - book a fitting at our James Street, Brisbane boutique.
RETURNS & EXCHANGES
14 days free returns and exchanges for Australian and New Zealand customers. Start your return online at our returns portal.
ITEMS NOT ELIGIBLE FOR RETURNS OR REFUNDS
Personalised items, gift cards, perfumes, candles, greeting cards, homewares, games and FINAL SALE items. Due to hygiene reasons earrings, hair pieces, hats, bodysuits and swimwear, and lingerie (bras, underwear and undergarments) are not eligible for return, exchange or refund unless faulty.
Find out more about our International Shipping, Returns and Exchanges options.
SHIPPING INFORMATION
Dispatch within 24 hours
Orders are prepared and dispatched the same day when placed by 12 p.m. AEST and within 24 hours when placed after 12 p.m. AEST (excludes weekends and public holidays).
Shipping in Australia
Free Postage: When you spend over $400
Standard Postage: $10
Express Postage: $15
We use the Australia Post network.
Standard Post is guaranteed from day of dispatch within:
• 2-4 business days for QLD Metro Areas
• 2-8 business days for rest of Australia
Express Post is guaranteed from day of dispatch within:
• 1-2 business days for QLD Metro Areas
• 1-4 business days to rest of Australia
Shipping Internationally
NZ Express (Metro): $45 AUD
NZ Express (Rural): $80 AUD
Rest of the World: $90 AUD
Need Assistance?
For enquiries, please email us at concierge@calexico.com.au, call (07) 3252 8216 or (+61) 428 039 663 or visit our boutique.
